Shipping policy

Shipping & Delivery Policy

At Kohizen Fashion Jewelry, we are committed to delivering your beautiful pieces to you as safely and quickly as possible, whether you are shopping with us locally or from across the globe. Please review our shipping practices below.

1. Order Processing & Dispatch

  • Fast Dispatch: All orders—both domestic and international—are processed, securely packed, and dispatched within 24 hours of successful payment confirmation.

  • Note: Orders placed on weekends or public holidays will be processed and dispatched on the next available business day.

2. Domestic Shipping (Within India)

  • Best Service Guarantee: We automatically select the most reliable and efficient delivery partner available for your specific pin code.

  • Delivery Timelines: Once dispatched from our facility, domestic orders typically reach your doorstep within 2 to 5 days.

  • Shipping Charges: Any applicable shipping charges for domestic orders will be clearly displayed at checkout.

3. International Shipping (Worldwide)

We are thrilled to offer global shipping! Please note that international logistics require additional time and fees.

  • Delivery Timelines: International delivery times vary depending on the destination country and local customs processing. Standard international shipments typically arrive within 7 to 21 business days after dispatch.

  • Shipping Charges: International shipping costs are calculated dynamically at checkout based on the weight of your package and your exact destination.

  • Customs, Duties, and Taxes (Important): For all international orders, the recipient is entirely responsible for any import duties, customs taxes, or clearance fees required by the destination country's government. We do not collect these fees at checkout, and they are not included in your shipping charge. If customs fees apply, the local courier will contact you for payment prior to delivery.

4. Order Tracking

  • As soon as your package is dispatched, you will receive a shipping confirmation via email or SMS. This message will contain your tracking number and a link to trace your parcel's journey in real-time.

5. Delays & Issues

  • While we strive to meet all delivery timelines, please understand that transit times may occasionally be affected by external factors such as severe weather, local carrier delays, or customs holds (for international orders).

Need help with your shipment? If you experience any delays or have questions about your delivery, please reach out to our support team at kohizenfashionjewelry@gmail.com with your order number.