Shipping Policy
At Kohizen Fashion Jewelry, we are committed to delivering your beautiful pieces to you as safely and quickly as possible. Please review our shipping practices below to understand how your order will be handled.
1. Order Processing & Dispatch
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24-Hour Dispatch: We pride ourselves on fast service. All orders are processed, securely packed, and dispatched within 24 hours of successful payment confirmation.
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Note: Orders placed on weekends or public holidays will be processed and dispatched on the next available business day.
2. Shipping Partners
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Best Service Guarantee: To ensure the fastest and most reliable delivery, we do not rely on a single courier. Instead, we automatically select the best and most efficient delivery partner available for your specific area and pin code.
3. Delivery Timelines
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Estimated Delivery: Once your order has been dispatched from our facility, it will typically reach your doorstep within 2 to 5 days, depending on your location.
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Please note: While we strive to meet these timelines, delivery times may occasionally be affected by external factors such as severe weather conditions, local carrier delays, or remote locations.
4. Order Tracking
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As soon as your package is dispatched, you will receive a shipping confirmation via email or SMS. This message will contain your tracking number and a link to trace your parcel's journey in real-time.
5. Shipping Charges
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Any applicable shipping charges for your order will be calculated and clearly displayed at checkout before you complete your purchase.
Need help with your shipment? If you experience any delays or have questions about your delivery, please reach out to our support team at kohizenfashionjewelry@gmail.com with your order number.